Covid-19 Support Services
Complimentary, cost-effective, and flexible solutions to help our healthcare clients weather the storm.COVID-19 High Demand Areas We Support
As providers experience an uptick in transactions and work volume, technology must be able to support and scale. As a Best-in-KLAS Leader, ROI is here to help health systems keep their financial health, operational efficiency, and technology going strong as we overcome this pandemic – together.
Fill-the-Gap Resources
- Fractional, after-hours, and supplemental resources available
- Supply chain, finance, revenue cycle, reporting, call center, clinical and business system application support, HR, payroll, coding, billing and more
- Multi-tiered screening methodology
- Extensive database of nationwide health consulting & IT talent
Mobility & Analytics
- Mobile Microlearning with MedPower: Pre-created content and virtual training for healthcare providers
- Telehealth Implementations: Vendor selection, project planning, pilot go-live, and rollouts
- COVID-19 Analytics Toolkit with Dimensional Insight: Drive fact-based decisions with Best-in-KLAS KPIs, metrics, and measures
Support Services
- Zero-contact training
- Report writing
- Billing reconciliation
- EDI efficiency
- Grant applications
- Pay code setup
- Benefits expansion
- Application support for 100+ systems: Cerner, Allscripts, McKesson, Epic, MEDITECH, Infor, etc.
Superior Project Management (foundation of all engagements)
Eightfold Talent Exchange is a nationwide marketplace connecting HR and business leaders to immediately employ associates whose jobs are impacted by the COVID-19 pandemic. The platform will act as a bridge between organizations who need to quickly hire and their counterparts with employees who have been furloughed or laid off, allowing business leaders to collaborate across corporate and industry boundaries to fulfill the tremendous swings in labor needs. Eightfold Talent Exchange uses AI algorithms that match candidates with available roles, based on each individual’s skills and previous experience.
COVID-19 Impacts on Revenue Cycle
Part of RevCycle Revelations animated video series featuring Jeff Tennant
COVID-19 Lessons Learned
Learn how COVID-19 is impacting the operational, financial, and technology departments within health systems
Tools to Meet Changing Demand
Deliver time-sensitive training and critical instruction during this crisis
Provides critical measures or KPIs
that hospitals and health systems need to track to better manage their COVID-19 patients
Virtually experience HIMSS Global Health Conference & Exhibition