COVID-19 Support Services

ROI’s COVID-19 Support Services

Complimentary, cost-effective, and flexible solutions to help our healthcare clients weather the storm.

The COVID-19 pandemic has created an unprecedented burden on our world. Our healthcare industry is being hit hard with increased ED visits, reduced revenue from elective services, increased costs, cybersecurity risks, limited supplies, limited capacity, and an overall heightened state of stress and exhaustion.

While organizations are doing their best to meet daily demand and remain open for business, there is also a parallel focus on being inventive, nimble, and solution-oriented to come out stronger on the other side. As a 20-year partner to hospitals throughout the U.S., ROI is 100% committed to weathering this storm with our clients by offering complimentary and flexible solutions (through ROI and our strategic partners) such as: backfill resources, complimentary access to virtual training and analytics, support, billing reconciliation, and more.

We are committed to doing everything we can to keep our industry alive and to make it even stronger as we move forward…

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Telehealth Case Study

Fill-the-Gap Resources

Fractional, after-hours, and supplemental resources available
Supply chain, finance, revenue cycle, reporting, call center, clinical and business system application support, HR, payroll, coding, billing and more
Multi-tiered screening methodology
Extensive database of nationwide health consulting & IT talent

Mobility & Analytics

Mobile Microlearning with MedPower: Pre-created content and virtual training for healthcare providers
Telehealth Implementations: Vendor selection, project planning, pilot go-live, and rollouts
COVID-19 Analytics Toolkit with Dimensional Insight: Drive fact-based decisions with Best-in-KLAS KPIs, metrics, and measures

Support Services

Zero-contact training
Report writing
Billing reconciliation
EDI efficiency
Grant applications
Pay code setup
Benefits expansion
Application support for 100+ systems: Cerner, Allscripts, McKesson, Epic, MEDITECH, Infor, etc.

Superior Project Management (foundation of all engagements)

Complimentary Tools & Services

Below are several complimentary tools and services available from ROI and our partners to help you as you navigate the challenges of COVID-19.

EDI Health Check

MedPower 30-Day Mobile Microlearning

Dimensional Insight COVID-19 Analytics Toolkit

Eightfold Talent Exchange is a nationwide marketplace connecting HR and business leaders to immediately employ associates whose jobs are impacted by the COVID-19 pandemic. The platform will act as a bridge between organizations who need to quickly hire and their counterparts with employees who have been furloughed or laid off, allowing business leaders to collaborate across corporate and industry boundaries to fulfill the tremendous swings in labor needs. Eightfold Talent Exchange uses AI algorithms that match candidates with available roles, based on each individual’s skills and previous experience.

Visit Eightfold.ai's Talent Exchange