Whether you’re undergoing a full-lifecycle implementation or an upgrade, ROI can help you minimize risk and drive your organization to successful outcomes. As your partners, we help you plan, implement and optimize your strategic clinical, financial and operational systems. Our consultants bring a mix of hospital, IT and vendor backgrounds. They have extensive working knowledge and — in many cases — certifications for some of the industry’s leading solutions, including Epic, Cerner, McKesson, Allscripts and Infor. We blend not only our best practices, but also the vendors’ best practices into all of our implementations.

Program & Project Management

ROI has proven experience managing both projects and programs from start to finish, delivering them in a more cost-effective manner while not sacrificing quality. Our service offerings include a formal yet tailored approach to address your specific needs. We provide you with certified professionals with deep project management and IT expertise. Regardless of where your organization stands in terms of planning the work or executing, we offer services to help you succeed.

Implementations & Upgrades

ROI’s implementation services provide the technical expertise and best practices you require to help you quickly and effectively implement, migrate and upgrade your healthcare technology. From software implementations and upgrades to migrations, ROI’s implementation services help reduce risk and accelerate adoption of your solution. Explore our services and vendor offerings. Learn more.

Workflow & Process Design

ROI’s approach to workflow and process analysis is based on standard goals to drive efficiency, reduce costs and foster downstream positive effectiveness. Workflow and process optimization has the right person doing the right task at the right time — all with the right information. Our methodology includes workflow and process flow mapping and analysis, along with a detailed plan for improvement. Often integral to improving workflow is using automation tools and designing and implementing interfaces. ROI has extensive experience in both to benefit you.

Interface Design & Development

ROI provides the expertise needed to help your healthcare organization share data across your EHR, ERP and other mission-critical applications. Our expert resources can work with your IT and operational teams to quickly design, develop and implement interfaces to meet your needs. Our services include design, development, test, documentation, deployment and support. We also have experience with several of the leading integration-engine platforms.

Data Conversions & Migrations

ROI’s data migration services follow a proven, efficient process to securely convert and migrate your data. Our team understands the importance of data continuity as you move forward with your new solution. We have the knowledge and expertise to smoothly and securely transfer data in accordance with your specific needs and applicable healthcare legal and industry standards.

EHR & ERP Go-live Support

ROI offers elbow-to-elbow go-live support from trained professionals who have a wealth of experience using the systems you’re implementing. Our resources bring forth a host of experience in multiple platforms. While every go-live is unique to its own environment, our team of experienced consultants bring flexibility and stability to your project. Our consultants have recent, multiple activation experience with their respective platforms and are able to bring those invaluable “lessons learned” to your project. We partner with you to develop an effective go-live strategy, arrange for staff and training augmentation, support onsite management, support critical help-desk and ticket management needs and transfer knowledge to your team before we go.