Healthcare IT Practice
Training & Education Services
Foster user confidence while improving efficiency and patient care.
How we can help
Ready to drive the ROI of your implementation?
Change management made easy.
Our training services include change management strategies and techniques to smooth the transition process, minimize resistance, and maximize user acceptance. By promoting EHR user adoption, we help healthcare organizations maximize the ROI of their EHR investments. Our training services enable organizations to unlock the full potential of their EHR systems, leading to improved operational efficiency, reduced costs, and better patient care.
Learn more
Frequently asked questions.
EHR training is typically provided to healthcare professionals, including physicians, nurses, medical assistants, and administrative staff who interact with electronic health records on a regular basis.
Effective EHR training helps users gain confidence and competence in using the system, leading to increased user adoption. When users understand the benefits and functionalities of the EHR, they are more likely to embrace its use and integrate it into their daily workflows.
Common challenges during EHR user adoption include resistance to change, lack of buy-in from staff, fear of technology, workflow disruptions during the implementation phase, and inadequate training or support.
Healthcare organizations can measure the success of EHR user adoption by tracking key performance indicators (KPIs) such as user satisfaction, productivity gains, reduction in paper usage, improved patient outcomes, decreased error rates, and increased interoperability with other systems.
Healthcare IT Leadership
Meet ROI's Team
Scott Hein
President & Founder
As one of the founders of ROI, Scott is dedicated to delivering the highest quality services to ROI’s clients. Since 1999, he has led the continued vision of quality deliverables, teamwork and value.
Chris Quimby
Partner, HIT Strategy and Services
Chris leads ROI’s Healthcare IT practice. He has extensive experience with a wide array of healthcare technologies supporting today’s multi-facility healthcare environments.
Jeff Tennant
EVP, Healthcare IT Strategy & Services
Jeff offers more than 20 years of experience in IT, healthcare, and consulting. He manages several of ROI’s key strategic customer relationships while serving as a thought leader.
DAVID SCHLESINGER, SVP of Business & Finance Systems @ Seasons Hospice
