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Healthcare IT Practice

System Design & Build

Gain the knowledge and insights you need to tap into greater levels of care using repeatable processes and EHR best practices.

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Ready to put your EHR implementation on autopilot?

Achieve a seamless transition.

For more than 20 years, ROI has partnered with healthcare organizations to deliver successful EHR implementations, supporting over 100 applications. We provide experienced project leadership, comprehensive training, testing, and go-live support to ensure success.

Real results.

Migration, Decommissioning, and Legacy Support: Not-for-profit integrated health delivery system

The client needed an experienced and trustworthy firm to assume responsibility of over 100 applications across five of their facilities. ROI was engaged to take over the support and maintenance for over 100 legacy applications either being migrated to Epic, moved to a standard enterprise application or decommissioned. Our team supported the migration, decommissioning and upgrades of multiple modules from Cerner, McKesson, Allscripts and several locally hosted vendor applications such as, GE Medical Systems, Nuance, Picis, Siemens (MS4), Sunquest, T-Systems and Varian. The ROI team provided interim legacy application staff required to support the applications necessary to sustain the Epic implementation rollout across five of the client’s facilities. Key team members also initiated a strategy for an archiving/decommission methodology for the hospitals as a part of the Enterprise decommission initiative. The team also provided interim IT staffing and led various project efforts associated with the client’s needs to meet Meaningful Use and ICD-10 deadlines. ROI was extended past the Epic rollout to support approximately 10 additional initiatives.

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Frequently asked questions.

An Electronic Health Record (EHR) is a digital version of a patient’s medical history that contains all their medical treatments, diagnosis, lab results, immunizations, etc. An Electronic Medical Record (EMR) is a subset of the EHR and is typically focused on a specific provider organization. It contains medical records that are specific to a particular doctor’s office, hospital, or other healthcare organization. It usually doesn’t contain details about treatments given outside of that organization.

Implementing an EHR offers numerous benefits, including improved patient care and safety, more efficient documentation and billing processes, better tracking of medications and treatments, enhanced access to medical records for authorized users, decreased paperwork and filing costs, improved communication between healthcare providers, increased practice efficiency and effectiveness. Additionally, digital records make it easier to share important medical information with other healthcare providers in a timely manner.

Implementing an EHR can be daunting since it requires massive amounts of data to be collected, stored, and accessed securely and accurately. Additionally, the cost of purchasing and maintaining the technology can be expensive, as well as any associated staff training costs. There can also be regulatory compliance issues, as well as security risks that need to be managed. Lastly, making sure all parties involved are on the same page throughout the process is essential for successful implementation.

A successful EHR implementation process involves careful planning and communication with all stakeholders, including staff members, providers, IT professionals, and other healthcare organizations that may be involved in the transition. It’s important to understand the scope of the project and set realistic goals for success. Additionally, it’s important to map out the process and timeline for implementation and be prepared for any potential issues that may arise. It’s also important to ensure that all stakeholders are adequately trained on how to use the new EHR system effectively.

When selecting a partner to help with the implementation of an EHR, it’s important to look for a team that has experience in healthcare IT and understands the specific needs of your organization. Additionally, they should be able to provide comprehensive support throughout the process and have the technical expertise necessary to ensure successful implementation. It’s also important to find a partner that you can trust and have a positive working relationship with.

Healthcare IT Leadership

Meet ROI's Team

Scott Hein

Scott Hein

President & Founder

As one of the founders of ROI, Scott is dedicated to delivering the highest quality services to ROI’s clients. Since 1999, he has led the continued vision of quality deliverables, teamwork and value. 

Chris Quimby

Chris Quimby

Partner, HIT Strategy and Services

Chris leads ROI’s Healthcare IT practice. He has extensive experience with a wide array of healthcare technologies supporting today’s multi-facility healthcare environments. 

Jeff Tennant

Jeff Tennant

EVP, Healthcare IT Strategy & Services

Jeff offers more than 20 years of experience in IT, healthcare, and consulting. He manages several of ROI’s key strategic customer relationships while serving as a thought leader.

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