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Healthcare IT Practice

System Selections

Select the right healthcare IT systems for your organization, understand total cost of ownership, and justify your investment.

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levate your healthcare organization’s performance with our Healthcare IT System Selections service. Our team of experts will provide objective evaluations and recommendations for the best-suited systems to meet your specific needs, resulting in improved patient outcomes and operational efficiency.

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Frequently asked questions.

Total Cost of Ownership (TCO) analysis is a method to assess the financial impact of a technology investment. This includes not only the cost of purchase, but also operational costs (such as staffing, training, maintenance), long-term costs associated with upgrades, and even the cost of lost productivity while staff is getting used to a new system. A TCO analysis helps you understand the full financial costs of an IT system selection, so that you can make an informed decision about whether or not it is worth investing in.

When justifying an IT system selection, it is important to consider both the short-term and long-term benefits. In the short-term, consider factors such as cost savings from automation, improved staff productivity and improved patient care. Longer term, look at potential revenue gains associated with increased efficiency or better case mix index (CMI). Additionally, don’t forget to consider intangible benefits like increased employee satisfaction or improved customer experience.

A case mix index (CMI) is a measure of the average complexity of cases handled by a healthcare provider. It takes into account factors such as diagnosis, length of stay, and services used to treat patients. A higher CMI indicates that the provider is managing more complex cases, which generate higher revenue per patient. Therefore, an IT system selection should be evaluated not just on cost of purchase and implementation but also from a long-term revenue perspective. If the new system will help improve CMI and increase revenue, then it may be worth investing in.

When selecting a vendor for your IT system, it is important to do your research and ensure that the vendor can provide the features and support that you need. Look at their customer reviews, references from other organizations who use the same system, and make sure their technical support team is knowledgeable and responsive. Additionally, take the time to understand the licensing structure, so that you know what you are getting for your money. Finally, be sure to negotiate for better terms if needed – vendors often offer discounts or added features in exchange for long-term contracts or larger orders.

In addition to TCO analysis, vendor reviews and CMI, it is important to consider other factors such as scalability (can the system grow with your organization?), interoperability (how well does it integrate with other systems you are using?), security protocols (what protection does the system offer?), and customization options (can the system be tailored to your specific needs?). Taking all these factors into account will help you make an informed decision about which IT system is right for your organization.

The best way to get started with an IT system selection is to first understand the needs of your organization – what are you trying to achieve by implementing a new system? Once you have that clarity, then it’s time to start gathering information about different systems on the market and evaluating them based on factors such as TCO analysis, vendor reviews, CMI, scalability, interoperability, security protocols and customization options. Finally, make sure to involve stakeholders from across the organization in the selection process – this will ensure that your decision is well-informed and has buy-in from everyone involved. IT system selections can be complicated. We’re here to help you every step of the way in your IT system selection process.

Healthcare IT Leadership

Meet ROI's Team

Scott Hein

Scott Hein

President & Founder

As one of the founders of ROI, Scott is dedicated to delivering the highest quality services to ROI’s clients. Since 1999, he has led the continued vision of quality deliverables, teamwork and value. 

Chris Quimby

Chris Quimby

Partner, HIT Strategy and Services

Chris leads ROI’s Healthcare IT practice. He has extensive experience with a wide array of healthcare technologies supporting today’s multi-facility healthcare environments. 

Jeff Tennant

Jeff Tennant

EVP, Healthcare IT Strategy & Services

Jeff offers more than 20 years of experience in IT, healthcare, and consulting. He manages several of ROI’s key strategic customer relationships while serving as a thought leader.

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