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Healthcare IT Practice

Workflow & Process Redesign

Innovate, Transform, Thrive: EHR Workflow and Process Redesign at Its Best.

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Ready to move from complexity to simplicity?

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Identify bottlenecks and inefficiencies, leading to enhanced productivity and resource allocation, ultimately increasing the value of healthcare services.

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Frequently asked questions.

EHR workflow and process redesign involves reevaluating and optimizing the workflows and processes within electronic health record (EHR) systems to enhance efficiency, productivity, and patient care. It is important for healthcare organizations to continually improve their EHR workflows to align with best practices, regulatory requirements, and evolving healthcare needs.

Various areas of EHR workflows and processes can be redesigned, such as patient registration and check-in, clinical documentation, order management, medication reconciliation, results review and reporting, care coordination, referral management, and billing and revenue cycle processes.

EHR workflow and process redesign can address common challenges such as inefficient workflows, redundant data entry, communication gaps, lack of standardization, excessive documentation burden, suboptimal utilization of EHR features, and difficulties in meeting regulatory requirements.

When undertaking EHR workflow and process redesign, healthcare organizations should consider factors such as involving key stakeholders, conducting thorough analysis and assessment, prioritizing changes based on impact and feasibility, providing adequate training and support, and establishing mechanisms for continuous improvement and feedback.

Healthcare IT Leadership

Meet ROI's Team

Scott Hein

Scott Hein

President & Founder

As one of the founders of ROI, Scott is dedicated to delivering the highest quality services to ROI’s clients. Since 1999, he has led the continued vision of quality deliverables, teamwork and value. 

Chris Quimby

Chris Quimby

Partner, HIT Strategy and Services

Chris leads ROI’s Healthcare IT practice. He has extensive experience with a wide array of healthcare technologies supporting today’s multi-facility healthcare environments. 

Jeff Tennant

Jeff Tennant

EVP, Healthcare IT Strategy & Services

Jeff offers more than 20 years of experience in IT, healthcare, and consulting. He manages several of ROI’s key strategic customer relationships while serving as a thought leader.

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