Case Study

Infor Customization Reduction

Learn how ROI helped a Colorado public school system with approximately 14,000 employees reduce their historical Infor customizations to facilitate a smoother move to Infor v10.

Read Infor Cleanup & Support Story

Research. Documentation. Process Design. Support. Testing.

Infor Customization Reduction at a Public School System

Historical customizations presented challenges to Infor v10 upgrade. The client needed guidance on how to better use standard Infor functionality and sought support and expertise from a trusted partner.


Payroll General Ledger Distribution Defaulting Process Enhancements Lead to Improved Configuration Opportunities

ROI’s Solution

  • Research and document Payroll General Ledger distribution defaulting process
  • Map out how Payroll could use standard General Ledger distribution defaulting to replace legacy custom process for Payroll distribution
  • Demonstrate and test standard Payroll General Ledger distribution in the development environment

Project Outcomes

  • Prepared client to reap greater benefits from their configuration, avoid unnecessary costs and simplify setup
  • Eased support requirements for client IT team
  • Completed necessary tasks to ensure system integrity that the client’s internal teams did not have the bandwidth to perform
  • Provided trusted results built upon a strong partnership
  • Supported the customer’s desire to utilize out-of-the-box functionality in Infor v10 and reduce customizations