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ROI’s Legacy Application Support Services Help Baptist Health Migrate from McKesson to Epic

ROI Healthcare Solutions, a leading provider of information technology consulting services to the healthcare industry, today announces they have successfully assisted Baptist Health based in Louisville, KY with their migration from both McKesson Horizon and Paragon to Epic. Over the course of the last 24 months, ROI assumed responsibility for the day-to-day management of legacy clinical, ambulatory, and revenue cycle applications.

“After a very thorough planning, staffing and transition process, ROI replaced key support resources within a very limited timeframe, enabling Baptist Health to focus on their strategic initiatives with Epic.” said Scott Hein, ROI Senior Partner co-managing the delivery of legacy support at Baptist Health.

In total ROI was responsible for managing over 90 applications, facilitating support, integration, on-call, management and upgrades, including Allscripts, Horizon Clinicals, and Paragon.  In addition to managing and supporting the legacy systems during the implementation of Epic, ROI also led and contributed to a significant number of special projects; this included ICD-10, Meaningful Use Attestation for 5 hospitals and over 200 physician practices, 3rd party application integration with Epic and Implementing OnBase. In order to facilitate a seamless cutover from the legacy and surviving systems, ROI played a major role in the functional and integrated testing and activation planning with the Epic implementation team.

Christian Quimby, ROI Partner co-managing the delivery of legacy support, added, “We at ROI have been honored to work with Baptist Health to enable them to keep their internal resources focused on the new EHR and provide predictable, flexible and cost-effective services to accelerate their enterprise IT initiatives.”

As an integral part of the overall support plan, ROI also maintained service support levels, provided subject matter, technical and project management expertise. The ROI team worked with Baptist to reduce support costs and resources as the legacy systems were replaced by Epic.

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