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Success Story

Infor CloudSuite CSF Implementation at a Large Children’s Hospital

Learn how ROI consolidated critical business systems and eliminated manual processes through an implementation of Infor CSF for a large children’s hospital.


The client was looking to consolidate critical business systems, as well as eliminate wasteful disparate systems and manual processes.

How ROI Reduced Ledger Redundancies by 17% and Standardized the Chart Across the Entire Organization


  • Realignment of the chart of accounts creating a dimensional ledger necessary for advanced reporting
  • Master Data Management strategy specific to Chart, Suppliers/Vendors, Item Master, Locations and key application configuration including Contracts
  • Identification of Reports, Interfaces, Conversions and Extension (RICE) objects and strategic prioritization necessary for development
  • Collaborative Design sessions using Infor expertise and knowledge of CloudSuite Financials in conjunction with best practice applied to client outcomes


  • Standardization of chart across the entire organization
  • Reduction of ledger redundancies by 17%
  • Standardization of Item Master elements including descriptions necessary to facilitate alignment of Contracting with potential savings of 10% of current contracted spend
  • Initiated a shared client and ROI joint model for RICE object build in excess of 10,000 total man hours allowing key client personnel to learn Infor approved extensibility technology tools
  • Automation of the demand to replenishment cycle
  • Reduction of approved vendors by 48%
  • First Client to deploy all 10 of Global Ledger Dimensions
  • Over 500 vendors enabled for EDI transactions
  • 2 years for full GL transactional history and balances converted into Infor
  • Open Checks, Open Invoices, and Assets converted
  • Automation of Accounts Payable
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