Success Story
Legacy Application Support at a Prominent Health System in Atlanta
Learn how ROI helped a prominent health system in the Atlanta area support 55 legacy systems during a new system wide EHR implementation.
Background
The client was undertaking a merger with another health system and needed to continue providing support for its existing applications during a new system wide EHR implementation.
Solution
- Provide management and support of legacy systems through a staff of 13
- Transition the support of 55 applications over a six-week timeframe
- Provide project management and support for numerous projects and upgrades
Results
- Highly satisfied end-users and stakeholders
- Allowed the hospital IT team to focus on their EHR implementation
- Removed a majority of the distractions to the IT team that go along with 24/7 support