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Healthcare IT Practice

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Healthcare IT

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PM Series

How To Avoid Common Project Failures and Join Those Who Get It Right: Part 2

In this article, we debunk some common myths and misconceptions about healthcare data quality and offer practical solutions for improving it.

How To Avoid Common Project Failures and Join Those Who Get It Right: Part 1

Discover why so many healthcare IT projects fail and how to shift your focus to achieve project success. Learn about the core reasons for project underperformance and the actions champion organizations take to drive success. Explore the importance of executive sponsorship, scope control, cross-functional teams, project management talent, and leveraging a project management office (PMO).

Dana Spencer

An Interview with Dana Spencer

Discover the expertise and experience of Dana Spencer, a seasoned Healthcare IT Program Manager, in delivering software solutions and improving patient care. Explore Dana’s project management philosophy, leadership style, and her insights on managing complex projects in the healthcare industry.

James Layton

An Interview with James Layton, PMP

Meet James Layton, a Cerner Certified Revenue Cycle Client Services Executive with expertise in healthcare IT project management. Discover his insights on stakeholder satisfaction, prioritizing tasks, project recovery, and the key characteristics of a great project manager.

Tim Barca

An Interview with Tim Barca, PMP

Get to know Tim Barca, a seasoned healthcare information technology professional and Client Services Executive at ROI. With over 20 years of experience in implementing and maintaining various healthcare applications, Tim emphasizes the importance of understanding the nature of healthcare for project success.

DNFB Challenge

You Are Not Alone – The DNFB Challenge

Learn how to reduce DNFB volume and improve your revenue cycle with these six steps, including enhancing patient access, streamlining processes with technology, targeted training, maintaining a quality CDM, embracing analytics, and involving business offices.

Healthcare IT Leadership

Meet ROI's Team

Scott Hein

Scott Hein

President & Founder

As one of the founders of ROI, Scott is dedicated to delivering the highest quality services to ROI’s clients. Since 1999, he has led the continued vision of quality deliverables, teamwork and value. 

Chris Quimby

Chris Quimby

Partner, HIT Strategy and Services

Chris leads ROI’s Healthcare IT practice. He has extensive experience with a wide array of healthcare technologies supporting today’s multi-facility healthcare environments. 

Jeff Tennant

Jeff Tennant

EVP, Healthcare IT Strategy & Services

Jeff offers more than 20 years of experience in IT, healthcare, and consulting. He manages several of ROI’s key strategic customer relationships while serving as a thought leader.

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