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Reid Health

ROI Awarded Contract to Bring Infor CloudSuite Transformation to Reid Health

ATLANTA, GA – November 23, 2022 – ROI Healthcare Solutions –

ROI Healthcare Solutions and Reid Health enter a partnership to empower Reid’s caregivers to access information and provide services through an intuitive user experience.

ROI Healthcare Solutions, LLC has been awarded a contract by Indiana’s Reid Health to modernize their ERP through an Infor CloudSuite transformation. Reid’s Chief Financial Officer Chris Knight shares, “Reid is excited to announce its partnership with ROI to implement Infor’s latest version of its ERP system. This will allow Reid business processes to take advantage of the most advanced technologies and efficiencies in serving our patients and customers. Reid is committed to providing the latest and greatest tools for its staff to be the best they can be.”

The 12-month engagement will lay the foundation for Reid to improve their service experience, enhance competitiveness, modernize business processes, automate business solutions, and increase operating efficiency. According to Reid’s Chief Information Officer, Muhammad Siddiqui, “Dated legacy systems are frequently based around physical paper forms that provide no data unless they are manually counted. This also involves a shift in thinking that prioritizes technology and innovation. With tools such as artificial intelligence and machine learning, reams of data can be processed in the blink of an eye. This provides insights into how an organization can better meet patients’ needs.”

Through the move from their current Infor Lawson v10 modules to the Infor CloudSuite multi-tenant platform, Reid prepares for the future by:

  • Adding functionality to eliminate disparate systems
  • Enhancing the end-user experience by enabling contemporary technologies and mobile capabilities
  • Enabling better decision support through improved data access and analysis
  • Improving transaction processing and approval times by leveraging the Infor CloudSuite technology

ROI celebrates Reid’s decision to enhance its capabilities and looks forward to supporting Reid in this transformation:

“Reid is implementing leading technology and innovating business processes. ROI is delighted to bring our experience to the project and work side-by-side with Reid to deliver successful outcomes to the organization and the community.” – Bill Starks, Partner of ERP Services

“We’re thrilled to be leading the Reid team on their move to the Cloud. It’s exciting to see an organization committed to innovating their administrative processes enabling their caregivers to focus on helping patients heal.” – Diana Van Blaricom, VP of ERP Strategy


About Reid Health

Reid Health is a regional health system serving east-central Indiana and west-central Ohio, with a main hospital campus in Richmond, Ind., that includes a 221-bed inpatient hospital and 50 satellite locations in nine regional counties. The health system and its physician network, Reid Health Physician Associates, have more than 3,000 employees, including more than 200 providers in 88 specialties.


About ROI

ROI Healthcare Solutions is a trusted healthcare IT and process transformation partner, founded in 1999. ROI cultivates trusted partnerships with clients, saving them time and money, creating clinical, operational, and financial excellence through EHR and ERP healthcare IT transformation. ROI offers industry-centric project management, consulting, and implementation, optimization, support, and resourcing services. ROI’s leadership is committed to delivering quality services with highly engaged team members to clients who appreciate long-term partnerships. For more information, visit


Press Contact: 
Jessica Spencer – Director, Marketing
ROI Healthcare Solutions
(678) 270-2867 |

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