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2019 Best in KLAS for Partial IT Outsourcing and KLAS Category Leader for Business Solutions Implementation Services

ROI Named 2019 Best in KLAS for Partial IT Outsourcing and 2nd Time Category Leader for Business Solutions Implementation Services

Atlanta, GA (January 31, 2019) – ROI Healthcare Solutions, LLC – At this critical time in healthcare, mergers and acquisitions, EHR transformations, the focus on value-based care, and innovation are in full gear for many providers across the nation. The profound role of people, processes, and technology in achieving success is being realized more each day. One of the most impactful analytics and insights organizations in healthcare, KLAS Research, is uniquely positioned to evaluate and celebrate those products and services firms that stand out from the pack.

On January 31st, KLAS Research announced Best in KLAS and Category Leader winners for 2019, as “leaders of the pack” in healthcare IT. Adam Gale, the President of KLAS shares his sentiments about this year’s recipients:

“Best in KLAS is about raising the bar for healthcare technology. It’s providers and payers demanding better performance, usability, and interoperability. Ultimately, Best in KLAS is about giving providers and payers the tools they need to facilitate superior care and improved outcomes.”

Each year, 30,000 interviews are conducted by KLAS, learning more about what providers and payors experience working with outside firms, rating them accordingly. A key output of these interviews is the identification of the top ranked partners, entitled: The Best in KLAS Report. This report ranks healthcare IT software and services vendors across numerous market segments. The Best in KLAS report contains two types of awards for various healthcare IT markets:  Best in KLAS award and the Category Leader award.

ROI Healthcare Solutions has officially been named Category Leader for Business Solutions Implementation Services in both 2018 and 2019, with a current score of 95.5, based on our work as a CloudSuite specialized Infor Alliance Partner.

This year, ROI debuted as Best in KLAS within the Partial IT Outsourcing category, based on our application support delivery. Detailed vendor rankings and additional insights are available within the 2019 Best in KLAS Awards: Software & Services report (Pages 6, 8, 110, 113).



ROI is humbled by the client feedback received by KLAS and is equally focused on celebrating the moment and continuing to earn this honor going forward. The demonstration of our core values continues to set us apart every single day: Performance, Knowledge, Value, Teamwork, Integrity, and Passion.

A few of ROI’s executives offered their thoughts about the Best in KLAS and Category Leader Awards:

Jim Jancik, President and Managing Partner: “On behalf of our Infor ERP and HIS Legacy Support Practices, it is indeed a pleasure to accept both of these KLAS awards for 2019.  Our combined teams (client service & marketing) have worked extremely hard to earn this recognition from our clients and our overall leadership team is extremely proud of their on-going accomplishments. Well done!”

Scott Hein, Co-Founder & Partner of HIS Services: “ROI is honored to receive this recognition from KLAS, based upon customer feedback.  Our application support teams strive to provide optimum support to our partner hospitals so that their IT staff and management team can focus on strategic initiatives and new implementations.  Our project managers, consultants and analysts are dedicated to exceeding the expectation of every stakeholder and end-user whether they are a nurse, physician, clinician, manager or executive.  It is rewarding to see that customers see ROI meeting the mark.”

Bill Starks, Partner of ERP Services: “We are honored to receive this recognition. Our consultants are passionate in their delivery of successful outcomes to our customers and ultimately the patients under our customers care. This award truly recognizes our team’s commitment, dedication, and passion.”

About KLAS Research and ROI Healthcare Solutions

KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit 

Founded in 1999, ROI Healthcare Solutions is a national, privately-held healthcare IT services partner, focused on driving clinical, financial, and operational success through project management, advisory, implementation. Optimization, support, and staffing of EHR and ERP initiatives. ROI is unique to competitors in the market, as we are a niche firm with very deep technology and operational expertise in the healthcare industry. Our team members, methodologies, and partnership approach set us apart and our 2018-2019 KLAS recognition solidifies that customers experience the value we strive to provide. Our specific technology expertise spans many solutions, such as Cerner (Soarian, Invision, Millennium), EPIC, Infor ERP/BI, Meditech, AllScripts, and more. 

Visit us at and follow us on LinkedIn for thought leadership and frequent updates about our company, our clients, and our team.

Press Contact
Danielle Watson – VP, Marketing & Sales Operations | 687.270.2867

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